Frequently Asked Questions


Our candles are made with soy wax which processed soybean oil. With their lower melting point, they're non-toxic and clean-burning.

Soy wax is made with no toxins, carcinogens, or pollutants which means our candles are less likely to trigger allergies.

As a vegetable-based wax, it does not give off any harmful byproducts or produce black soot that can stain walls and curtains like the other leading waxes.

Two pieces of wood combined for a more powerful burn. Wooden wicks are made of softwood.

The wood undergoes a process to get out the moisture before it turns into a wick.

Completely natural and FSC certified. These candles use booster wicks which take a bit more heat than normal. Practice makes perfect!

Yes!! Our candles consist of coconut soy wax with a wooden wick. All scents are phthalate-free. No products are tested on animals in the store.

Each candle vessel can vary depending on what we have in the shop but the majority are glass or metal (tins).


As a handmade product, there will be variations in the color, structure, and feel of the candle each time. Variations will occur and each product is unique and will vary. All candles are produced in small batches.

Candle Care

Dried bits of burnt embers must be removed or cut to leave at least 1/4” wick for relighting.

Wood wick candles prefer a clean burn each time they are relit.

Keep the candle lit for at least 2 hours and at max 4 hours each use.

Any less time or any longer may effect how saturated the wick will become which could cause a poor relight and frustration.

Keep the flame on the wick until you see a little of red embers starting to form. This will show that enough heat has entered the wick to stay lit.

Just like these candles, campfires take a few tries to get the heat into the wood to light.

Wood wick candles may take 2 to 3 tries of lighting the flame on the wick to light. 

They are labor intensive and take patience to practice.

Flame height can vary from 2mm all the way to 6mm. Wood wick candles can be extremely moody.

One light may have a large flame while the next time may be short. We can't control the nature of the wood!

Use this link learn more about candle safety, pointers, and warnings.

Improper burn times can create a tunnel. This will look like a donut shape as you look down at the wick. If this happens, the candle may experience a tough time relighting as the amount of oxygen it needs has been dropped significantly.

Do not pour out any of the wax to help with the tunnel.

Please get in touch with us for some tips and tricks.


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