HOW MUCH IS SHIPPING
- There is a $10 flat rate for anywhere in the US
- Please view at checkout for international pricing
IS THERE FREE SHIPPING?
- Free shipping is available on orders of $75+
HOW LONG BEFORE MY ORDER SHIPS?
- 1-3 business days
CAN I RUSH MY ORDER?
- Yes! Please select from the available shipping options at checkout.
WILL I GET TRACKING INFORMATION?
- Tracking will be sent to you once the order has made it to the mail carrier.
MY PACKAGE IS STILL NOT HERE?
- Shipping issues can occur! No worries! Send over an email to Info@CosmicGreenCandles.com and we can get this figured out together.
MY PACKAGE SAYS DELIVERED BUT I DON'T SEE IT?
- Shipping issues such as a package that says it has been delivered or if there has been a delay in arrival must be looked at through the carrier directly. Please email email@example.com if you need some help!
I THINK MY CANDLE GOT LOST?
- If your item is lost or damaged during shipping, please get in contact with us at Info@CosmicGreenCandles.com and provide the order and tracking number as well and we will figure out a way to get you another one on the way.
MY CANDLE ARRIVED DAMAGED!
- We're so sorry to hear that! Send us a picture of the damage at firstname.lastname@example.org and we'll get a replacement on the way.